IT Support Services

Request for Proposal


As part of our ongoing efforts to enhance our operational efficiency and support the diverse needs of our organisation, the International Confederation of Midwives (ICM) is seeking proposals from qualified and experienced IT service providers to manage its information technology infrastructure. ICM requires support with its Microsoft 365 environment, cloud storage, new user device and account set-up, guidance on IT policy and procedures, and general IT help. We are particularly interested in a partner with expertise in managing both Windows and Mac operating systems, supporting office-based and remote employees, as well as consultants and volunteers utilising personal devices (BYOD). The estimated work hours range from 4 – 10 hrs per month.

Deadline for submission

Please submit your proposal outlining your approach, experience providing similar services, availability, and fees/rates to no later than 18.00 CEST on Friday 23rd February 2024.


Remote with occasional travel to the ICM Head office for meetings. Interactions with ICM staff and other relevant stakeholders are expected to take place virtually. To be considered eligible for this assignment the organisation or individual must be based in the Netherlands.